We find the right job, that’s right for you.

As of 1 July 2018 My Pathway will provide greater support to people with differing abilities, injury or a health condition as a registered Disability Employment Services (DES) provider.  The Disability Employment Services initiative represents an opportunity for job seekers to choose their preferred employment provider to find and keep a job.

When you register My Pathway as your DES provider, our focus is on connecting you to the support and resources you need to secure meaningful and sustainable employment. Our employment advocates work in partnership with you, understanding the challenges you face and tailor a work plan that’s unique to your needs, ability and aspirations.

The My Pathway Difference

As a My Pathway job seeker, you will gain access to a strong community of professional and social networks, built over more than a decade of experience within the Employment Services industry.

Our office locations

My Pathway's footprint as a DES provider will expand throughout regional North Queensland and various locations in Tasmania, connecting you to accessible employment pathways.


Location                           Address                                                                                                                       
Cairns 128-132 McLeod Street Cairns, QLD 4870
Townsville Tenancy B, 254 Ross River Road Aitkenvale, QLD 4814
Rockhampton 1/240 Canning Street Rockhampton, QLD 4700
Mackay 1/237 Shakespeare Street Mckay, QLD 4740


Location                            Address                                                                                                                      
Launceston 10 Willis Street (8 Boland) Launceston, TAS 7250
Hobart 6/332 Main Road Glenorchy, TAS 7010


Let’s get started on a life changing pathway for you

Contact us to for more information or make an appointment with us today.

Phone 1800 319 588  |  Email email/des)(mpath.com.au

Make An Enquiry

des_service_guarantee.pdf des_code_of_practice.pdf  


Disability Employment Services

Your Service Guarantee As your Disability Employment Services Provider:

  1. My Pathway will clearly explain to you what services you can receive, what we will do for you, and what you have to do, including how often we will meet.
  2. My Pathway will provide help for you to find and keep a job including contacting employers directly on your behalf about suitable jobs. This includes giving you ongoing support once you get a job, if you need it.
  3. My Pathway will treat you fairly and with respect, in line with the National Standards for Disability Services.
  4. My Pathway will be sensitive to your individual needs when helping you, including any impact that your disability, injury or health condition might have on your ability to find and keep a job. This could also include any parenting or caring responsibilities you might have.
  5. My Pathway will deliver services that are culturally appropriate to people with a disability.

What help can you expect?

We will work with you to agree on a plan with assistance and activities to help you find and keep a job. This is called your Job Plan. We will work with you to help you deal with any issues that might be making it hard for you to look for work.

Some of the ways we might do this include:

  1. looking at what work you have done before, and what work is available in your area
  2. looking at what skills and education you have and what skills and education might help you get work
  3. working with prospective employers to match your skills to their needs
  4. providing you with help which may include training, work experience or services to help you overcome any issues that are making it difficult for you to find and keep a job
  5. helping you to be ready for a job
  6. helping you to access other support services you may need
  7. helping you to write a résumé  providing you with advice on the best ways to look for work
  8. providing you with information about computer and internet facilities relevant to helping you to find and keep a job, including access to the employment services job search website and the DES JobAccess website
  9. providing you with access to an interpreter if you need one
  10. checking that work is suitable for your condition or injury.

Depending on your circumstances, we can also help you and your employer access a range of other support services which may include:

  1. modifications for your work area
  2. help to purchase specialised technology
  3. financial help for other services, available through a fund called the Employment Assistance Fund
  4. access to extra help if you are at risk of losing your job.

Disability Employment Services Code of Practice

Organisations contracted to deliver Australian Government funded Disability Employment Services (DES) have agreed, and are committed, to observe the DES Code of Practice. This Code of Practice sets out the principles and standards that underpin the delivery of DES and other services, to increase employment outcomes and participation in economic activities in Australia, especially for disadvantaged client groups.

We commit to working with our clients, employees, sub-contractors, and other providers to deliver quality employment services by:

  1. Ensuring staff have the skills and experience they need to provide quality and culturally sensitive service to job seekers, employers and local communities
  2. Working in collaborative partnerships with stakeholders and communities to identify needs and how they can be met
  3. Behaving ethically and acting with honesty, due care and diligence
  4. Being open and accountable
  5. Avoiding any practice or activity, which a provider could reasonably foresee, that might bring Disability Employment Services into disrepute
  6. Sensitively managing any information collected We commit to helping each job seeker find their pathway into employment by: 
  7. Meeting the Service Guarantees
  8. Tailoring assistance to the job seekers’ personal circumstances, skills, abilities and aspirations
  9. Using available Government funding appropriately to support job seekers
  10. Treating every job seeker fairly and with respect
  11. Providing a fair and accessible feedback process

We acknowledge the Traditional Owners past and present on whose land we walk, work and live. Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.